Mobile / Casino
This policy explains what information we collect when you use okay beat, how we use it, and what choices you have. We keep it straightforward so you know exactly where your data goes and who to reach when you have a question.
When you open an account on okay beat, we collect the details you provide during registration — your name, contact information and the credentials you set. When you use your account wallet to move funds through GCash or InstaPay, we record the transaction reference details needed to reconcile your balance and respond to any dispute. We also collect device and session data — browser type, IP address, pages visited — to keep the platform running correctly and to detect irregular access patterns. We do not sell your personal information to third parties. Data shared with payment processors like GCash and InstaPay is limited to what those services need to complete a transaction, and it is governed by their own published policies in addition to ours. We retain account records for as long as your account is active and for the period required by applicable regulations. Where you access okay beat, availability depends on local law and eligible regions. If you close your account, you may request deletion of personal data that we are not legally required to keep. All requests are handled through the contact routes listed on this page.
Transaction reference details tied to GCash deposits are held in your account ledger and used only for balance reconciliation and dispute handling.
InstaPay transfer records follow the same retention rules as other transaction data — accessible from your account history and held for the required regulatory period.
Your wallet balance history is stored within your account. You can review recent movements after login under the transaction section of your account dashboard.
Not every service you reach from okay beat falls under this policy. Understanding the scope helps you know which rules apply in each part of your experience.
This policy covers all data collected when you register, log in, update your profile or verify your identity. Any information you enter into your okay beat account fields is within scope.
Deposits and withdrawals processed through GCash or InstaPay involve data shared with those payment providers. Their own privacy terms apply to how they handle your information on their side of the transaction.
Your activity within the platform — pages visited, categories explored, session duration — is collected by us under this policy to maintain service quality and account security.
Links or embedded services from outside okay beat are not covered here. If you navigate away from our platform, the privacy practices of those external services govern your data from that point onward.
You have practical choices over the information we hold. The most direct way to review what we store is to log in and open your account settings — your registered name, contact details and linked payment methods are visible there. If something is wrong, you can update most fields directly. For changes that require identity verification — like updating your registered email address — our support team will walk you through the steps. You can also ask us to explain what data we hold about you and why. Send that request through the contact address listed in the support section below, and we will respond within a reasonable period. If you believe we are holding data incorrectly or beyond the period required, you can raise that as a formal query. We treat every privacy request as a separate case and do not apply a one-size response.
Log in and open account settings to see your registered details, wallet history and linked payment methods. Most personal data is visible without contacting support.
Minor corrections like a phone number update can be done directly in account settings. Changes that affect account security require identity confirmation through our support team.
Send your question to our privacy contact address. We handle each request individually and respond with the specific information relevant to your account.
If you close your account, you may request deletion of data we are not legally required to retain. Submit the request through email and we will confirm what can be removed.
Privacy questions deserve a direct answer, not a form letter. Use the contact paths below to reach the right person — whether you need to confirm what data we hold, request a correction or raise a concern.
Send your account-specific privacy request to our support email. Include your registered account name so we can locate your records without delay.
Open the chat widget on any page after login for real-time help. For privacy matters that need written confirmation, email is the more appropriate channel.
Many data questions can be answered by checking your account dashboard after login — transaction history, registered details and linked payment methods are shown there.
Here is how we manage the key areas of data protection — from cookies on your device to how long we keep your account records.
We use cookies to keep your session active and remember your account state between pages. You can manage cookie preferences through your browser settings, though some platform functions depend on session cookies to work correctly.
Account access is protected by the credentials you set at registration. We do not share login details with third parties. If you notice unexpected access, contact support immediately through the chat or email channel above.
We keep account records while your account is active and for the period required under applicable regulations. Transaction data — including GCash and InstaPay references — is retained for reconciliation and regulatory compliance.
To request a change to the data we hold, contact us via email with your account name and the specific detail you want reviewed. We confirm receipt and respond with the outcome in writing.
These are the questions we receive most often about how we handle account data. If your question is not here, reach us through the contact routes above.
We collect your name, contact details and the credentials you create during registration. If you verify your identity, we also hold the documents submitted for that process. All of this is stored within your account record and used only for account management and compliance.
When you make a deposit or withdrawal through GCash or InstaPay, we pass the transaction reference details those services need to process the payment. We do not share browsing history or account credentials with payment providers. Their own privacy terms govern how they handle data on their end.
Log in and open your account settings — registered details, linked payment methods and transaction history are visible there. For a full summary of data we hold beyond what is shown in-account, send a written request to our support email with your registered account name.
Yes. If you close your account, you can request deletion of data we are not legally required to retain. Submit the request via email. We will confirm what can be removed and what must be kept for regulatory reasons, and we will complete the deletion within a reasonable period.
We use session cookies to keep your account active and functional while you browse. You can manage cookie settings in your browser, but disabling certain cookies may affect how the platform responds during your session. Functional session cookies are required for account access to work.
Account records are kept while your account is active. Transaction records — including GCash and InstaPay references — are retained for the period required under applicable regulations. After account closure and the regulatory retention window, data that is no longer required can be deleted on request.